1.How can I place an order?
No account is required to place an order on CallaStar.com.au. Order anytime day or night by simply adding the item/s you would like to purchase into your shopping cart. You will be asked to enter your postage details then directed to secure PayPal servers to enter credit card details. Click here for a complete walkthrough on how to order.

2.Why would I want to create an account?
No account is required to place an order on CallaStar.com.au but registering an acount will enable your shipping details to be saved enabling quick and easy checkout. You will also be able to create wishlists of products to save for the future.

3.What payment methods do you accept?
For you convenience we offer payments by PayPal, Credit Card – MasterCard, Visa.

4.How will my jewellery be delivered?
For Australian Orders we offer a standard post, express post and express post platinum. For orders from New Zealand we offer air mail and registered internationl. Click here for further information on delivery chargers.

5.Can I return something if I am not completely satisfied with the product?
Hopefully the product looks even better in real life than in the photos but if you are not happy with any product you have received you can return the item/s to us within 30 days of receiving it. Click here for the complete returns policy.

6.What can I do if my jewellery purchase is faulty or breaks?
All items are inspected before shipping to you but if a faulty item was delivered to you please return the item immediately and we will give you a full refund of the product. Click here for the complete returns policy.

7.Is my personal information kept private?
Please be assured that we consider all the information you share with us totally private and confidential. At no point will we share, rent or sell your personal information without your consent.

8.Are my credit card details secure?
The security of your information and payment details are of paramount importance to us. All payment details are processed using PayPal's fully encrypted and secure servers, at no time are your credit card details ever viewed or stored by us to provide you maximum security.