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Shipping and Returns

To simplify the shopping experience we provide simple flat rate shipping costs. So it will cost you nothing extra in postage to add extra products to your order, in fact if you spend over $49 then you will qualify for free shipping anywhere in Australia and $99 for New Zealand.

 

Postage to Australia

Orders $49 or over receive free Express Post shipping or Express Post Platinum for only $3.90

Standard Postage Rates

Regular Parcel $5.00 -  Expected delivery time: 4 - 7 Business days.

Express Post Parcel $8.00 - Expected delivery time: 2 - 3 Business days within the Express Post network.

Express Post Platinum Parcel $11.90 - Express Post Platinum offers you the convenience of online tracking, the speed of Express Post delivery, and additional peace of mind through end to end proof of shipment and delivery.


Postage to New Zealand

Orders $99 or over receive free Air Mail shipping or Registered International for only $5.20

Standard Postage Rates

Air Mail $10.70 -  Expected delivery time: 5 - 12 Business days.

Registered International $15.90 - Expected delivery time: 5 - 12 Business days. Offers an added security service for merchandise items, proof of posting, and a signature on delivery.

 

 

At CallaStar.com.au enjoy a 100% customer satisfaction policy. We select the highest quality goods to offer you, in an easy and safe environment to make shopping fun. If you are not happy with any product you have received, we will happily organise a refund or exchange as long as the goods are returned in a saleable condition. For hygenic reasons we are unable to accept returns of earrings after they have been worn.

When returning goods, please keep proof of return in the event that goods goes missing in transit. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit.

In the event of a return by you, we will refund product only, your initial delivery fee will not be refunded. Products purchased in conjunction with a promotion or free offer, must be returned with the additional items included for a full refund.